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SCANDEAN POLICIES
By using our website, you agree to accept the Scandean security and
privacy policy.

If you have any questions or comments about our security and privacy
policy, please e-mail us at
info@scandean.com

Scandean retains all rights to designs, photographs, images and text
contained within the www.scandean.com domain.  








custom GALA necklace >
 
 
 
 
 
 
Return & Exchange Policy
Scandean will accept unused merchandise for refund or exchange.  Returns must be received in original condition, with original receipt and box,
and be made within 14 days for a refund or 30 days for an exchange.  Refunds are issued in original method of payment.  Gift recipients will need
to send the gift receipt and will receive merchandise credit.  Applicable shipping charges for returns and exchanges are the responsibility of the
customer. Shipping & handling charges are not refundable.

Normal wear and tear is not warranted on any Scandean product.  Scandean reserves the right to determine whether worn and/or damaged items
may be returned or exchanged.  Purchases of reduced price merchandise with a .97 cent price ending are deemed final sale and may not be
returned or exchanged.

Returned checks are subject to a service charge of $25.00 or the maximum allowed by law.  The allowable fee for checks returned for insufficient or
uncollected funds, together with service charges, may be debited electronically from your account or collected using a bank draft drawn from your account.

Merchandise Availability
All of our products are handmade or hand finished.  While we make every effort to have the items you order in stock ready for prompt shipment,
sometimes an unanticipated demand will exceed our supply.  Should a delay occur (product temporarily out of stock), we will contact you to advise
when your order will be available.  

Merchandise Form, Size & Colors
As all of our products are handmade or hand finished with natural inlays, dimensions and colors are approximate.  All items are individually crafted,
with each one uniquely blending form, size and color.  Slight irregularities and variations in silversmith work, stone or seashell colors, and inclusions
are characteristic of the artistry of our jewelry and they may vary significantly from piece to piece.

Shipping Information
Standard shipping is FREE via USPS First Class Mail. For USPS Priority Mail & custom orders, please add $10 for any order to U.S. zip codes.

Custom Work
See  Custom Work  page for all details.
Return Policy: Custom work may not be returned. As all items are handmade with natural inlays, dimensions and colors provided are approximate.
All items are individually crafted, with each one uniquely blending form, size and color.

Security & Privacy Policy
Scandean values and protects the privacy of our customers.  Our list of customers’ names and addresses is never made available to third parties.
In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone
number, and credit card number ("personal information") when you place an order with us.  This information is used solely by Scandean and is
stored in a secure environment.

We use secure sockets layer (ssl) technology, which provides the highest level of security currently available for secure transactions, to encrypt all
of your personal information before it is transmitted to us.  Encrypted information cannot be read or recorded as it travels over the internet.  Once
you enter the checkout page your computer will begin communicating with our server in secure mode.  You can tell you are sending information
securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window.

By using our web site, you agree to accept the Scandean security and privacy policy.  Make sure you read this policy carefully, because if you do
choose to use our web site, you automatically agree to this policy.
 
           
           
           
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