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scandinavian inspired jewelry & custom work
www.scandean.com
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SCANDEAN POLICIES
By using our website, you agree to accept the Scandean security and privacy policy.
If you have any questions or comments about our security and privacy policy,
please e-mail us at info@scandean.com
Scandean retains all rights to designs, photographs, images and text
contained within the www.scandean.com domain.
© SCANDEAN.com 2004 - 2013
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RETURN & EXCHANGE POLICY
Scandean will accept unused merchandise for refund or exchange. Returns must be received in original condition, with original receipt and box, and
be made within 14 days for a refund or 30 days for an exchange. Refunds are issued in original method of payment. Gift recipients will need to
send the gift receipt and will receive merchandise credit. Applicable shipping charges for returns and exchanges are the responsibility of the customer.
Shipping & handling charges are not refundable.
Normal wear and tear is not warranted on any Scandean product. Scandean reserves the right to determine whether worn and/or damaged items
may be returned or exchanged. Purchases of reduced price merchandise with a .97 cent price ending are deemed Final Sale and may not be returned
or exchanged.
Returned checks are subject to a service charge of $25.00 or the maximum allowed by law. The allowable fee for checks returned for insufficient or
uncollected funds, together with service charges, may be debited electronically from your account or collected using a bank draft drawn from your
account.
MERCHANDISE AVAILABILITY
All of our products are handmade or hand finished. While we make every effort to have the items you order in stock ready for prompt shipment,
sometimes an unanticipated demand will exceed our supply. Should a delay occur (product temporarily out of stock), we will contact you to advise
when your order will be available. Your credit card will not be charged until items are ready to ship.
MERCHANDISE FORM, SIZE & COLORS
As all of our products are handmade or hand finished with natural inlays, dimensions and colors are approximate. All items are individually crafted,
with each one uniquely blending form, size and color. Slight irregularities and variations in silversmith work, stone or seashell colors, and inclusions
are characteristic of the artistry of our jewelry and they may vary significantly from piece to piece.
SHIPPING INFORMATION | For orders to U.S. Zip Codes
Order total up to $100 - please add: $10
Order total $101 - $200 - please add: $12
Order total $201 - $300 - please add: $14
Order total $301 and over - please add: $16
Standard shipping is via USPS Priority Mail. For Second Day Service, please select USPS Express Mail and add $15 to regular shipping charges. All
shipping charges include packaging, courier charges, delivery confirmation and insurance. If you select USPS Express Mail and would like to require a
signature upon receipt, you must check the appropriate box in the shipping section of the checkout page. If this option is not selected, a signature
will not be required.
SHIPPING INFORMATION | For International Delivery
Order total up to $250 - please add: $29
Order total $251 and over - please add: $39
International shipping is via USPS Global Express Mail (select International Mail). Products may be subject to duty per recipient country norms.
All shipping charges include packaging, courier charges, delivery confirmation and insurance.
CUSTOM WORK
See Custom Work page for all details.
Return Policy: Custom work may not be returned. As all items are handmade with natural inlays, dimensions and colors provided are approximate.
All items are individually crafted, with each one uniquely blending form, size and color.
SECURITY & PRIVACY POLICY
Scandean values and protects the privacy of our customers. Our list of customers’ names and addresses is never made available to third parties.
In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone
number, and credit card number ("personal information") when you place an order with us. This information is used solely by Scandean and is
stored in a secure environment.
We use secure sockets layer (ssl) technology, which provides the highest level of security currently available for secure transactions, to encrypt all of
your personal information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the internet. Once you
enter the checkout page your computer will begin communicating with our server in secure mode. You can tell you are sending information securely by
the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window.
By using our web site, you agree to accept the Scandean security and privacy policy. Make sure you read this policy carefully, because if you do choose
to use our web site, you automatically agree to this policy.
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about scandean
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product info
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customer service
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stay connected
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© SCANDEAN JEWELRY • All rights reserved
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